TERMS OF SERVICE
Effective Date: August 28, 2025
Last Updated: August 28, 2025
1. ACCEPTANCE OF TERMS
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Arcqtech, LLC ("Arcqtech," "we," "us," or "our") regarding your use of our services.
By engaging our services, accessing our website (https://www.arcqtech.com), or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not use our services.
2. COMPANY INFORMATION
Arcqtech, LLC
Business Structure: S-Corporation
State of Formation: Texas
Business Mailing Address: 1321 Upland Dr., #19362 Houston, TX 77043
Email: admin@arcqtech.com
Phone: 713-510-3055
3. SERVICES PROVIDED
Arcqtech provides digital marketing and business optimization services to businesses operating in the United States, including but not limited to:
• Google Business Profile (GBP) optimization and management
• Local SEO services
• Marketing automation and workflow development
• Business process optimization
• Education and training services
• Free initial consultations
• Custom digital marketing solutions
Our services are exclusively business-to-business (B2B) and are not offered to individual consumers.
4. SERVICE ELIGIBILITY
4.1 Geographic Restrictions
Our services are only available to businesses operating within the United States. We do not provide services to clients outside the United States.
4.2 Business Clients Only
Our services are provided exclusively to businesses, organizations, and commercial entities. We do not offer services to individual consumers for personal use.
4.3 Authority to Enter Agreement
By engaging our services, you represent and warrant that:
• You have the legal authority to bind your business to these Terms
• You are at least 18 years of age
• All information you provide is accurate and complete
5. PRICING AND PAYMENT TERMS
5.1 Service Fees
Pricing for our services is determined on a project-by-project basis or through monthly service agreements. All fees will be clearly outlined in your service agreement or proposal.
5.2 Payment Structure
We offer two primary payment structures:
• Project-based pricing: One-time or milestone-based payments for specific projects
• Monthly recurring services: Ongoing monthly fees for continued service delivery
5.3 Payment Terms
Payment is due according to the terms specified in your service agreement. Unless otherwise stated, payment is due upon receipt of invoice.
5.4 Late Payments
Late payments are subject to the following terms:
• Late Fee: A late fee of 1.5% per month will be applied to any unpaid balance after the due date
• Service Suspension: Services may be suspended after 15 days of non-payment, with 48 hours' written notice provided to the Client
• Collection Costs: Client is responsible for all reasonable collection costs, including attorney fees, if legal action is required
5.5 Auto-Renewal
Monthly recurring services will automatically renew on a month-to-month basis unless:
• Client provides written notice of cancellation at least 7 days before the next billing cycle
• Arcqtech terminates services in accordance with these Terms
6. REFUND POLICY
6.1 7-Day Refund Window
Clients may request a full refund within 7 days of payment under the following conditions:
• No substantial work has been performed on the project
• No deliverables have been provided to the Client
• Written refund request is submitted to admin@arcqtech.com
6.2 Refund Exclusions
Refunds will not be provided if:
• Work has already been performed or deliverables provided
• More than 7 days have passed since payment
• Services have been completed as agreed
• Client changes their mind after work has begun
6.3 Partial Refunds
For project-based work, if a refund is requested after work has begun but before completion, any refund will be prorated based on work completed to date.
7. CLIENT RESPONSIBILITIES
7.1 Information Provision
Client agrees to provide:
• Timely access to necessary accounts, platforms, and systems
• Accurate business information and materials
• Prompt responses to requests for information or approval
• Access credentials as needed for service delivery
7.2 Content and Materials
Client is responsible for:
• Accuracy of all content and materials provided
• Ensuring they have rights to use all provided materials
• Compliance with applicable laws and regulations
• Approval of deliverables before publication
7.3 Account Security
Client must:
• Maintain security of their account credentials
• Notify Arcqtech immediately of any unauthorized access
• Use strong passwords and enable two-factor authentication where available
8. SERVICE DELIVERY AND PERFORMANCE
8.1 Best Efforts Standard
Arcqtech will provide services using industry best practices and professional standards. However, all services are provided on a "best efforts" basis. We do not guarantee specific results, rankings, traffic levels, or revenue increases.
8.2 No Guaranteed Outcomes
While we strive for excellence, Client acknowledges that:
• SEO and digital marketing results vary and are not guaranteed
• Search engine algorithms and policies are beyond our control
• Third-party platforms may change policies affecting service delivery
• Market conditions and competition impact results
8.3 Project Timelines
Project timelines are estimates unless specifically guaranteed in writing. Timelines may be extended due to:
• Delays in Client providing required information or approvals
• Changes in project scope
• Technical issues beyond our control
• Force majeure events
9. INTELLECTUAL PROPERTY
9.1 Client-Provided Materials
Client retains all ownership rights to materials, content, and intellectual property provided to Arcqtech. Client grants Arcqtech a limited license to use these materials solely for providing the agreed-upon services.
9.2 Arcqtech-Created Deliverables
Upon full payment, Client receives ownership of deliverables specifically created for Client as part of the service agreement, including:
• Custom content created for Client
• Graphics and designs specifically commissioned
• Campaign materials developed for Client's use
9.3 Arcqtech Tools and Methodologies
Arcqtech retains all rights to:
• Proprietary tools, templates, and methodologies
• General knowledge and expertise
• Pre-existing intellectual property
• Analytics and reporting frameworks
9.4 Portfolio Rights
Arcqtech reserves the right to:
• Include completed work in portfolio examples (unless Client requests confidentiality)
• Use Client's name and logo as a reference (with Client's permission)
• Create case studies based on services provided (with anonymization if requested)
10. CONFIDENTIALITY
10.1 Confidential Information
Both parties agree to maintain confidentiality of sensitive business information shared during the service relationship, including:
• Business strategies and plans
• Financial information
• Customer data
• Proprietary processes and methods
10.2 Exceptions
Confidentiality obligations do not apply to information that:
• Is publicly available
• Was known prior to disclosure
• Is independently developed
• Must be disclosed by law
11. LIMITATION OF LIABILITY
11.1 Maximum Liability Cap
To the maximum extent permitted by law, Arcqtech's total liability for any claims arising from services provided shall not exceed the amount paid by Client to Arcqtech in the three (3) months immediately preceding the claim.
11.2 Excluded Damages
Arcqtech shall not be liable for:
• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data (unless caused by our gross negligence)
• Costs of substitute services
• Damages arising from third-party actions or platforms
11.3 Client's Exclusive Remedy
Client's exclusive remedy for dissatisfaction with services is to terminate the service agreement in accordance with these Terms.
12. INDEMNIFICATION
Client agrees to indemnify, defend, and hold harmless Arcqtech, its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:
• Client's use of our services
• Client's violation of these Terms
• Client-provided content or materials
• Infringement of third-party rights by Client
• Client's business operations
13. TERMINATION
13.1 Termination by Client
Client may terminate services by:
• Providing 7 days' written notice for monthly recurring services
• Completing payment obligations for project-based work
• Sending written termination notice to admin@arcqtech.com
13.2 Termination by Arcqtech
Arcqtech may terminate services immediately if:
• Client breaches these Terms
• Payment is more than 30 days overdue
• Client engages in abusive or threatening behavior
• Services become illegal or impossible to perform
13.3 Effects of Termination
Upon termination:
• Client must pay for all services rendered up to termination date
• Arcqtech will provide completed deliverables upon full payment
• Access to Arcqtech tools and platforms will be revoked
• Confidentiality obligations continue indefinitely
13.4 30-Day Cure Period
For non-payment or minor breaches, Client will be provided 30 days' written notice to cure the breach before termination.
14. DISPUTE RESOLUTION
14.1 Mandatory Arbitration
Any disputes arising from these Terms or services provided shall be resolved through binding arbitration rather than in court, except that either party may seek injunctive relief in court for intellectual property disputes.
14.2 Arbitration Procedures
Arbitration will be conducted:
• In Houston, Texas
• Under the rules of the American Arbitration Association
• Before a single arbitrator
• With each party bearing their own costs unless arbitrator awards costs to prevailing party
14.3 Class Action Waiver
Both parties waive the right to participate in class actions or class-wide arbitration.
14.4 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
15. FORCE MAJEURE
Arcqtech shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:
• Natural disasters
• Acts of war or terrorism
• Government actions or regulations
• Internet or telecommunications failures
• Third-party platform outages
• Pandemics or public health emergencies
16. MODIFICATIONS TO TERMS
16.1 Right to Modify
Arcqtech reserves the right to modify these Terms at any time. Changes will be effective:
• 30 days after posting updated Terms on our website
• After notification sent to Client's email address
• Upon Client's continued use of services after the effective date
16.2 Material Changes
For material changes affecting pricing, liability, or dispute resolution, Client will be provided 30 days' notice and the opportunity to terminate services before changes take effect.
17. GENERAL PROVISIONS
17.1 Entire Agreement
These Terms, together with any service agreement or proposal, constitute the entire agreement between Client and Arcqtech regarding services provided.
17.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
17.3 No Waiver
Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
17.4 Assignment
Client may not assign or transfer these Terms without Arcqtech's written consent. Arcqtech may assign these Terms in connection with a merger, acquisition, or sale of assets.
17.5 Independent Contractors
Arcqtech and Client are independent contractors. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
18. CONTACT INFORMATION
For questions, concerns, or notices regarding these Terms, please contact:
Arcqtech, LLC
1321 Upland Dr. #19362
Houston, TX 77043
Email: admin@arcqtech.com
Phone: 713-510-3055
19. ACKNOWLEDGMENT
By using our services or entering into a service agreement, you acknowledge that you have read these Terms of Service, understand them, and agree to be bound by them.